This Privacy Policy explains how gg ph collects, uses, stores, and protects your personal information when you use the ggph.asia platform. We are committed to handling your data with the care and transparency it deserves — in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.
Privacy Commitments
ggph.asia — Philippines Data Protection
Six principles guide everything gg ph does with your personal information.
gg ph collects only the personal data it genuinely needs to operate your account, process payments, satisfy PAGCOR regulatory requirements, and improve your experience on the platform. We do not collect data for its own sake.
Your data is protected using 256-bit SSL encryption in transit and AES encryption at rest. gg ph maintains strict access controls so only authorised personnel can access personal data, and only to the extent required for their role.
We are upfront about what we collect, why we collect it, and who we share it with. This Privacy Policy is written in plain language so every Filipino player on gg ph understands exactly how their information is handled.
gg ph processes personal data in full compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, as well as applicable PAGCOR data handling requirements for licensed online gaming operators.
Under Philippine law, you have the right to access, correct, object to, and request deletion of your personal data. gg ph maintains a straightforward process for players to exercise these rights through our customer support team.
gg ph does not sell, rent, or trade your personal information to third-party marketers. Your data is shared only with carefully selected service partners who are contractually obligated to keep it confidential and use it only as directed by gg ph.
This Privacy Policy is issued by the operator of ggph.asia ("gg ph," "we," "us," or "our"), the online gaming platform serving Filipino players in the Philippines under PAGCOR regulatory oversight.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, gg ph is the personal information controller in respect of the personal data collected from users of the ggph.asia platform. This means gg ph determines the purposes and means of processing your personal information.
This Privacy Policy applies to all personal data collected through your use of the gg ph Platform — including the website at ggph.asia, any mobile-optimized interface through which gg ph services are delivered, and all account-related communications.
gg ph collects personal data in several ways: directly from you when you register, use the platform, or contact support; automatically when you interact with our platform; and from third parties in connection with identity verification and payment processing.
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number and type |
| Contact Data | Philippine mobile number (+63 format), email address, residential address (province/city/barangay) |
| Account Data | Username, encrypted password, security questions and answers, account preferences |
| KYC Documents | Copies of government-issued IDs (passport, driver's license, SSS, PhilHealth, UMID, PRC ID), selfie photographs, proof of address documents |
| Financial Data | GCash account reference, PayMaya account reference, BPI/BDO/Metrobank account details (account name and last 4 digits), transaction history |
| Communications Data | Customer support chat transcripts, email correspondence, Messenger/Viber messages sent to gg ph support |
When you access and use the gg ph Platform, we automatically collect certain technical and behavioural data, including:
gg ph may receive personal data about you from trusted third parties in the following circumstances:
gg ph uses your personal data only for the specific, legitimate purposes listed below. We do not use your data for any purpose that is incompatible with the purpose for which it was originally collected without first obtaining your consent.
gg ph processes your personal data on the following legal bases under the Data Privacy Act of 2012:
gg ph does not sell, rent, or trade your personal information. We share your data only in the following limited circumstances:
gg ph engages trusted third-party service providers who process personal data on our behalf, under written contracts that impose strict confidentiality and data protection obligations. Categories of service providers include:
gg ph is legally required to share personal data with:
In the event of a merger, acquisition, or sale of all or substantially all of gg ph's assets, your personal data may be transferred to the acquiring entity, subject to the acquiring entity being bound by obligations materially equivalent to those set out in this Privacy Policy.
gg ph uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit ggph.asia.
You can control non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of specific features on the gg ph Platform. Strictly necessary cookies cannot be disabled without preventing the Platform from functioning correctly.
gg ph retains personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable law and regulation.
Where gg ph is required by law, regulatory obligation, or legitimate legal proceedings to retain data beyond the periods set out above, we will do so until the relevant obligation is satisfied.
gg ph implements technical, organisational, and administrative security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:
Under the Data Privacy Act of 2012 and its Implementing Rules, you have the following rights in relation to your personal data held by gg ph. These rights are subject to applicable legal and regulatory exceptions.
You have the right to request confirmation of whether gg ph holds personal data about you and to receive a copy of that data, along with information about how it is used and shared. Requests are processed within 15 business days of verification of your identity.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. Where feasible, gg ph will action correction requests within 15 business days. Note that corrections to your legal name or date of birth require supporting KYC documentation.
You have the right to request erasure or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to gg ph's legal retention obligations under PAGCOR regulations and the Anti-Money Laundering Act.
You have the right to object to the processing of your personal data where gg ph relies on legitimate interests as the legal basis for processing. You may also object at any time to the processing of your data for direct marketing purposes — including profiling related to direct marketing.
Where technically feasible, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another personal information controller, where the processing is based on your consent or contractual necessity.
If you believe gg ph has processed your personal data in a manner that is inconsistent with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact gg ph's Data Protection Officer first to allow us the opportunity to resolve your concern directly.
The gg ph Platform is strictly intended for adults who are at least twenty-one (21) years of age. gg ph does not knowingly collect personal data from any person under the age of 21.
If gg ph becomes aware that personal data has been collected from a person under 21 years of age, we will immediately terminate the relevant account and take steps to delete the data concerned in accordance with applicable law and PAGCOR requirements.
If you are a parent or guardian and believe that a person under 21 has registered with gg ph using your or their details, please contact us immediately at [email protected] so we can investigate and take appropriate action.
Some of gg ph's service providers — including cloud infrastructure providers and game content providers — may be located outside the Philippines. Where personal data is transferred to a jurisdiction outside the Philippines, gg ph will ensure that appropriate safeguards are in place to protect your data, including:
Such transfers are conducted strictly in accordance with the Data Privacy Act of 2012 and gg ph's obligations thereunder. Details of the safeguards used for any specific cross-border transfer are available from gg ph's Data Protection Officer upon request.
gg ph may update this Privacy Policy from time to time to reflect changes in our data practices, the gg ph Platform, applicable law, or PAGCOR regulatory requirements. The most current version will always be published at ggph.asia/privacy-policy with the effective date clearly indicated at the top of the page.
Where changes are material, gg ph will provide notice to registered players via SMS to your registered Philippine mobile number or by a prominent notice on the Platform, at least seven (7) days before the updated policy takes effect — unless the changes are required by law or regulation, in which case they may take effect immediately.
Your continued use of the gg ph Platform after the effective date of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated policy, you should close your Account before the updated policy takes effect.
gg ph has appointed a Data Protection Officer (DPO) in accordance with the Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us through the following channels:
gg ph is built on trust. Your personal data is protected under Philippine law, secured with bank-grade encryption, and never sold to third parties. Ready to experience the Philippines' most player-focused online gaming platform? Register in under 2 minutes. Must be 21 or older.